Eftco is now part of Eftpos NZ

Welcome to the Eftpos NZ family!

We Make EFTPOS Easy

All Eftco customers are now part of the Eftpos NZ family following the acquisition of Eftco.

If you have any questions following the acquisition, please look through our FAQs below or don't hesitate to contact us through the usual Eftco number of 0800 180 180.

Got a question?

Why is Eftpos NZ acquiring Eftco?

As a company, Eftpos NZ strives for continuous growth and this acquisition of Eftco is a big signal of intent. We provide quality payment solutions alongside excellent support and customer service so we can’t wait to start helping your business grow too.

What does this mean for me as an Eftco customer?

You don’t need to do a thing and very little will change. You’ll continue to get the same great service and solutions from many of the same people and you can contact us in the same way you always have – if you have any questions feel free to call in on the usual Eftco number 0800 180 180.

Will my Terms and conditions change?

You will remain on your current Eftco Terms and Conditions until renewal. One of our friendly Eftpos NZ staff will be in touch to discuss your renewal.

What if I pay via Direct Debit?

We will organise the transfer of your Direct debit over to Eftpos NZ so you don’t need to do a thing.

What if I pay with an alternative method to Direct Debit?

If you pay via an alternative payment method other than Direct Debit, then you simply need to update your payment details to Eftpos NZ. The Eftpos NZ bank account number is 01-0505-0084086-000. For those with an auto payment setup e.g. bank transfer, please change your bank details to reflect the above. For those using Credit Card payments, we’ll be in touch.

Where do I go for support?

You can phone the usual Eftco number of 0800 180 180 for customer support and 0800 180 181 for technical support.

What if I want to explore new payment solutions?

You can phone our friendly sales team on 0800 338 767 and they’ll be more than happy to assist you with any further payment solutions.

What online payments do Eftpos NZ offer?

Eftpos NZ offers an array of online payment solutions including eCommerce, Virtual Terminal and Pay by Link to help your business grow. For further information on our payment solutions, click here.

What will happen to the Eftco website and support portal?

All Eftco pages will be re-directed through to the Eftpos NZ equivalent. Feel free to search our user-friendly support portal here. If you have any further questions or would like support, call 0800 180 180.

Trusted by thousands of merchants

  • 5 star review  Exceptional service from GREG MILROY! Greg went over & beyond to ensure our needs were met, that we knew exactly how to use our new eftpos machine, & who to call if we needed further assistance. He gave us valuable advice & spent as much time as was needed to try out the machine in the different rooms here at Huntington Stables Retreat. At all times he was professional, warm, friendly, had a wonderful sense of humour, answered all our questions, & was proactive in assessing our future needs. THANK YOU SO MUCH GREG x.

    thumb Robyn Chappell
    September 14, 2020

    5 star review  Vinnie from Eftpos NZ was great! He was persistent in following up with us and ensuring that we got our new machine up and running. Thank you - Ange from Darling (Wellington)

    thumb Ange Nicol
    August 11, 2020

    5 star review  My partner and i are new business owners, currently in the process of opening our small shop which has been very stressful with little knowledge on how to access services with Eftpos systems. Nara from Eftpos NZ was very helpful and knowledgeable and knew what we needed. Very grateful and appreciative of the help we received from Nara and the team, Dean who came to the shop to install the Eftpos was great and very efficient. thank you Nara for making our experience less stressful:)

    thumb Toni Lilii
    July 20, 2020
  • 5 star review  This company has the best customer service experience I have ever had. They know their products and can keep track of your account efficiently.

    thumb Allison Lane
    July 2, 2020

    5 star review  Roberto at Eftpos NZ was great to deal with offering fast and efficient service. The products and fees were explained clearly and the eftpos machine was delivered very quickly. Excellent service!

    thumb Sarah Wild Kiwi
    June 2, 2020

    5 star review  I have been communicating with Shane Tse and he is a wonderful ambassador for your company. I was so impressed with his knowledge, clear and friendly communication. He was so helpful and caring and went above and beyond to help find solutions for me. Thank you so much Shane!

    thumb Lenore Mciver
    March 19, 2020

Contact Us

CALL SALES

0800 338 767

CALL SUPPORT

0800 180 180