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Network Fee Increase

Why has my network fee increased?

This is the first adjustment to our Network Fee since 2011 and will allow us to continue to provide you with a reliable, innovative and world-class payments processing platform supported by a 24 hour, 7 days a week telephone support service. The network fee is now $13.50 plus GST per month per terminal.

Does this increase apply to customers who belong to an official EFTPOS New Zealand Group or Association?

Yes, the new rate of $13.50 plus GST per month will apply for any customer who belongs to an official EFTPOS New Zealand Group or Association

What do I need to do?

If you pay your Network Fee by direct debit there is nothing you need to do. Your monthly direct debit will be automatically adjusted to the new amount for your billing date following 1 May 2015.

If you pay by direct credit or automatic payment, to avoid your account going into arrears, you will need to increase your payment amount manually for payments due after 1 May 2015.