Billing & Accounts
Let us deliver the services and support you need to get the most out of your payment solution
Services & Support
- 24/7 Technical Helpdesk support
- Expert Customer Service team
- Remote software upgrades
- On-site support for installations, troubleshooting, and training
- Free terminal compliance upgrades for the life of your contract
- Price beat guarantee across our entire range of EFTPOS terminals
- Dedicated Relationship Managers for Corporate customers
- Comprehensive terminal maintenance, repairs, cleaning, refurbishment and disposal
EFTPOS NZ employs a team of full time Field Services Representatives (FSRs) located throughout New Zealand. Our Field Services team specialise in installation and technical issue resolution, and also provide on-site training. We are the only payment solution provider to have its own in-house team of field representatives.
One, easy phone number to get in touch with our sales team, expert Customer Services team, and our 24/7 Technical Helpdesk.