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Need to upgrade? We’ve got you covered
When you lease a terminal from us we guarantee you will remain compliant for the life of your contract
Did you receive a letter from Paymark saying that your EFTPOS terminal needs to be upgraded by April 2020? This means your terminal needs an update to stay compliant with the latest payment network security standards.
If you lease your terminal from us we guarantee the compliance of your EFTPOS terminal and software for the length of your contract. If your device needs an update to stay compliant, we’ll proactively upgrade you for free. We’ve already started upgrading our customers to make sure every single one of our terminals is upgraded well before April 2020. Get more information for Eftpos NZ customers about the Paymark compliance upgrade here and information about what to do if you own your terminal here.
Not an Eftpos NZ customer?
Switch to Eftpos NZ now and you'll never have to worry about compliance upgrades again! We'll set you up with a terminal already upgraded with the latest software and security, plus you'll get guaranteed free compliance upgrades for the life of your contract. If you would like to purchase your terminal instead, we can provide you with an upgraded terminal and add-on a software maintenance package to keep your device compliant.
Why do I need to upgrade?
It’s important that the payments industry continually works to keep the payments process safe for cardholders and merchants. Every payment terminal or software version in the market enters into a life cycle. This ensures that the whole payments ecosystem is kept at the forefront of payments security by continuously upgrading software versions and devices to meet industry standards.
Eftpos NZ has a dedicated in-house, Paymark software development team. Their job is to develop software for your terminal to the latest specifications provide by the Paymark network. If your terminal needs a software update to remain compliant, you will hear from us in the coming months with more details about how we are going to upgrade you. This upgrade will keep your terminal at the forefront of payment security and also includes new features and tools.
In addition to the software update, all terminals connected to the Paymark network must meet the latest encryption standards. Encryption keeps your customer's card data safe when it's sent over the network. Updating these security standards reduces the risk of fraud – which is important for you, and your customers.
Never upgrade again
Connect to our world-class payment gateway and you’ll never need to worry about a compliance upgrade again.
One number to call
We are the only EFTPOS provider in New Zealand with our own payment network. Access one helpdesk with one easy-to-remember phone number for support for your EFTPOS device and payment network.
Faster software updates
Our network is ‘live’, which means you can make changes to your payment solution instantly. Software updates and changes to your EFTPOS facility are performed remotely and are faster and more efficient.
Safe and secure
Our network is fully compliant with Payment Card Industry (PCI) Data Security Standards. The network utilises industry-leading hardware-based security to assure end-to-end protection for every transaction you process.