EFTPOS New Zealand Website terms of use and copyright


Agreement to terms

Welcome to this website hosted by EFTPOS New Zealand (we, our, us). When we use the terms you and your, we are referring to any organisation or person who accesses the website. By accessing and using this site, you are agreeing to be bound by these terms of use and our privacy statement.


We may change our terms of use and copyright and our privacy statement at any time. Changes or updates to the content of this site may occur without notice. No content on this site shall add to or change any contract for products or services you may have with EFTPOS New Zealand Limited.


Account security – your responsibilities

If you register for an account to gain access to certain parts of the site, we will provide you with a username and password. You are responsible for:

  • keeping your username and password confidential;
  • protecting and securing your username and password from unauthorised access and use; and
  • protecting your computing environment from unauthorised access, viruses and malicious software.

We may suspend or disable your username and password if we consider it necessary for security reasons or if you breach these terms.


EFTPOS New Zealand Limited holds all copyright and other intellectual property rights in this web site and reserves all rights, save as provided in this disclaimer. You may electronically reproduce and store the contents of this web site solely for the purposes of viewing this web site, or saving web site content, for your own personal use. You may not display or distribute the content of any of these pages in public or where the content is accessible to the public, including any reproduction in any form on the Internet, without permission from EFTPOS New Zealand Limited. Any infringement of EFTPOS New Zealand’s intellectual property rights will be fully enforced under New Zealand law.


The information provided in this site is intended only as an introduction and guide to EFTPOS New Zealand Limited and its range of available products and services. While EFTPOS New Zealand Limited has taken every care to ensure that the information contained on this web site is complete and accurate, it does not represent or warrant the accuracy or completeness of any information on this web site or that this information is suitable for your intended use. Accordingly, EFTPOS New Zealand Limited does not accept any liability for any loss or damage, which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site. While every endeavour has been made to supply accurate information, errors and omissions may occur.

Linking policy

The sites linked to this site are not under the control of EFTPOS New Zealand Limited. EFTPOS New Zealand Limited is not responsible for, and makes no representations, warranties or conditions concerning, the contents of any linked site or any link contained in a linked site. EFTPOS New Zealand Limited provides links only as a convenience, and the inclusion of any link does not imply endorsement, investigation or verification by EFTPOS New Zealand Limited of the linked site.



This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.

Delivery Policy

We deliver EFTPOS paper rolls and accessories to any business address in New Zealand. We don’t deliver to overseas addresses. Freight is normally charged in addition to the cost of the goods and any applicable freight charges are specifically identified on your order. All orders are dispatched via courier. Orders received before 2.30pm on weekdays will be dispatched on the same business day. Orders received after 2.30pm, or on weekends or public holidays, will be dispatched on the morning of the next business day. Customers normally receive their orders on the day following dispatch, however, this does depend on the courier delivery service and we make no guarantees as to the actual delivery time.


Refund Policy

EFTPOS New Zealand Limited will only refund returned consumable orders where defective or incorrectly supplied goods are returned to us within seven days of receipt of the order. EFTPOS New Zealand may at its discretion, refund or replace returned consumables for other reasons if the following conditions are met:

  • The goods must have been purchased from EFTPOS New Zealand in the last 30 business days; and
  • The goods must be in the same condition as they were received; and
  • The purchaser much have contacted us for approval to return the goods and we have given that approval; and
  • The (RID) number provided by us is clearly evident on the outside of the packaging when the goods are returned; and
  • The purchaser pays the cost of returning the goods, except in circumstances where we have dispatched an incorrect order.


Payment Security

Credit card payment for all online orders is processed via a secure 128 bit SSL (https) hosted payment service. All credit card details are encrypted prior to transmission. For additional security, credit card information is not passed to EFTPOS New Zealand with the order and is not held by EFTPOS New Zealand with order details.