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Frequently Asked Questions

What costs can I expect?

You'll pay a monthly service fee for your terminal and a $15 + GST monthly fee for connection to the Verifone Network. Your bank may charge a one-off setup fee for your merchant facility, and processing fees depending on the payment types you accept. 

What payment methods can I accept?

By default, your terminal accepts New Zealand issued EFTPOS and debit cards. To accept credit and contactless cards including Visa, Mastercard, and UnionPay, your bank can set up a credit merchant facility. Additional payment types are available through third-party providers

What support is available?
Our Technical Support team is based in New Zealand and available 24/7. You can reach us by phone on 0800 EFTPOS (0800 338 767), or raise a ticket through our Help Centre at any time.
How long does it take to get set up?

Most businesses are up and running within a few weeks. We'll guide you through choosing the right terminal, setting up your merchant facility with your bank, and getting your device installed. 

What our customers say

Talk to our team

We work with businesses of all sizes across New Zealand. Get in touch and we'll help you find the right setup.