Virtual Terminal will soon be available for all businesses in New Zealand!

In the meantime, an exclusive release of Virtual Terminal for merchants that bank with ANZ Bank New Zealand is available now.

Virtual Terminal

Take payment over the phone or via mail order seamlessly and securely online

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MOTO upgraded

Makes MOTO payments easier to process and manage

Easy set-up

Plug and play with no developer resource required

Reporting tools

Quick, intuitive reconciliation with custom downloadable reports

Virtual Terminal Demo

MOTO made easy

Give your sales and support reps an easier and more secure way to take mail order and telephone order (MOTO) card transactions in real-time. Customer card details are entered into an online payment form on the Verifone Merchant Portal to process payments.

Cost effective

An easy-to-deploy and cost-effective addition to your payment solution suite. You can grant as many users access to use your Virtual Terminal facility as you need! There are no user license caps or additional fees for additional users.

  • Competitive monthly pricing
  • No per-transaction cost
  • No developer resource required
  • Improves cash flow with next business day settlement

Keep track of your transactions

View and manage your Virtual Terminal transactions on the Verifone Merchant Portal. Create detailed custom transaction lists for reporting and reconciliation.

  • See your transactions in real-time from any device
  • Process quick and easy refunds matched to the original transaction on the Merchant Portal
  • Download your transaction lists to share with your accountant or bookkeeper
  • Quickly identify trends and discrepancies in your transaction volume

Suitable for any business

Great for any business that requires a cost-effective, easy-to-use method for accepting card-not-present payments.

  • Capture card-not-present transactions without (or while!) building a website
  • Perfect for call centres
  • Add Virtual Terminal as an additional payment option for your customers
  • Get Virtual Terminal as a backup to existing systems for business continuity

Pricing

Add to your Eftpos NZ payment suite

$9.95 + GST per month

No per transaction fee*

Get Virtual Terminal only

$19.95 + GST per month

No per transaction fee*

Overview

Availability

Virtual Terminal will soon be available for all businesses in New Zealand! In the meantime, an exclusive release of Virtual Terminal for merchants that bank with ANZ Bank New Zealand is available now.

Set up

It’s super easy to set up a Virtual Terminal facility for your business!

  1. Fill in the form below to get started and we’ll do the rest!
  2. We’ll send a referral to your bank for a MOTO facility for your Virtual Terminal. Please note your bank may charge a set-up fee for this facility
  3. Your business is onboarded onto the Verifone Merchant Portal
  4. We will email you an updated Letter of Offer to reflect your new Virtual Terminal facility
  5. Once set up, you can access your Virtual Terminal on the Verifone Merchant Portal under ‘Payment Tools
  6. You can learn how to use your Virtual Terminal facility online here

Cards accepted

Accept payments from locally and internationally issued Visa and Mastercard cards initially, with American Express acceptance available soon.

Pricing*

Eftpos NZ terminal subscription customers have access to exclusive Virtual Terminal pricing of just $9.95 + GST per month. Otherwise, a Virtual Terminal facility costs $19.95 + GST per month. Set up fees charged by your bank may apply.

You can grant as many users access to use your Virtual Terminal facility as you need – there are no user license caps or additional fees for additional users. Access to the Verifone Merchant Portal is free.

Merchant Service Fees charged by your bank for processing card-not-present payments will apply.

FAQs

What is Virtual Terminal?

Virtual Terminal is a payment solution that allows you to initiate card-not-present transactions, over the telephone or via mail order. The Virtual Terminal is great for merchants in card-not-present environments and as a backup payment method for business continuity.

How do you use Virtual Terminal?

Your customer provides you with their card details via telephone or mail order. You will need to input a few details including an optional reference and the transaction amount.

Once these details have been added you will be redirected to a payment form where you can enter the customer’s card details and process the transaction.

Where can I see transactions processed via Virtual Terminal?

Your transactions processed via Virtual Terminal will be listed in your Transactions dashboard on the Merchant Portal. You can search and filter your transactions to build custom downloadable transaction lists.

What happens if a transaction fails?

If a transaction fails, an error message will be displayed and you will need to create a new transaction.

Can I refund Virtual Terminal transactions?

You can refund Virtual Terminal transactions from your transactions dashboard on the Merchant Portal.

Where do I go for technical support?

You can access our Portal user guide online here. Our eCommerce & Merchant Portal support team is available 24/7. You can contact them by sending an email to ecommsupport@verifone.com. You can expect a member of the team to get in touch within 30 minutes of your email being received.

Request Virtual Terminal

Ready to sign up for your Virtual Terminal? Submit the form below to get started! We’ll take care of the rest including referring you to the bank for a new MOTO facility and preparing a new Eftpos NZ contract with your Virtual Terminal facility added.