Our customer support teams are available at all COVID-19 Alert Levels
Call us on 0800 EFTPOS (0800 338 767) or submit a support form here. Visit our COVID-19 resources hub here.
Want contactless enabled on your EFTPOS terminal? Contact your bank.
COVID-19
Powering Payments Everywhere, Everyday
Eftpos NZ makes EFTPOS easy for Kiwi businesses big and small. We power payments for over 50,000 NZ businesses, from your local coffee shop to some of NZ's biggest brands. We're the only EFTPOS provider with our own payment network, the Verifone network.
600
Million transactions per year on our network
60,000
Devices connected to our network
50,000
Merchants trust us to power their payments
We’re Bringing Android Eftpos to Kiwi Businesses
Flexible Terms
Why choose Eftpos NZ?
Expert Advice
New to payments? We’ll help you liaise with your bank, and other third-party service providers to make sure your payment solution arrives with everything you need, ready right out of the box.
Tailored to your business
We offer basic countertop terminals, terminals with a separate PIN pad, mobile terminals that connect via WiFi or 3G, and POS integrated options for the ultimate in streamlined payments.
Fast, easy set up
Your device is delivered for free, ready-to-use right of the box, or installed by a member of our Field Services team with free training included.
Compliance guaranteed
We guarantee compliance for all of our subscription-based customers. If your solution needs a software or hardware upgrade to remain compliant, we’ll proactively upgrade you, free of charge.
Superior support
Your payment solution is in good hands. We offer the most comprehensive customer support solution in our industry. Whenever you need it, wherever you do business we’ll make sure you can keep taking payment.
One point of call
We are the only EFTPOS provider with our own payment network. Enjoy the benefits of having one supplier for your payment device and network – one contract, one monthly payment, and one point of call for support.
Trusted by thousands of merchants
-
Exceptional service from GREG MILROY! Greg went over & beyond to ensure our needs were met, that we knew exactly how to use our new eftpos machine, & who to call if we needed further assistance. He gave us valuable advice & spent as much time as was needed to try out the machine in the different rooms here at Huntington Stables Retreat. At all times he was professional, warm, friendly, had a wonderful sense of humour, answered all our questions, & was proactive in assessing our future needs. THANK YOU SO MUCH GREG x. 
Robyn Chappell
September 14, 2020 Vinnie from Eftpos NZ was great! He was persistent in following up with us and ensuring that we got our new machine up and running. Thank you - Ange from Darling (Wellington) Ange Nicol
August 11, 2020 My partner and i are new business owners, currently in the process of opening our small shop which has been very stressful with little knowledge on how to access services with Eftpos systems. Nara from Eftpos NZ was very helpful and knowledgeable and knew what we needed. Very grateful and appreciative of the help we received from Nara and the team, Dean who came to the shop to install the Eftpos was great and very efficient. thank you Nara for making our experience less stressful:) 
Toni Lilii
July 20, 2020 - This company has the best customer service experience I have ever had.
They know their products and can keep track of your account efficiently.
Allison Lane
July 2, 2020 Roberto at Eftpos NZ was great to deal with offering fast and efficient service. The products and fees were explained clearly and the eftpos machine was delivered very quickly. Excellent service! 
Sarah Wild Kiwi
June 2, 2020 I have been communicating with Shane Tse and he is a wonderful ambassador for your company. I was so impressed with his knowledge, clear and friendly communication. He was so helpful and caring and went above and beyond to help find solutions for me. Thank you so much Shane! 
Lenore Mciver
March 19, 2020
#LoveLocal
Powering Payments for the
Local Hospo Scene
You don’t need a plane ticket to get your taste buds going! Now more than ever, the best place to explore new cuisines is in your own backyard.
Value-added apps & services
Credit card surcharging
Surcharging smarts built right into your terminal. Never pull out your calculator again.
Pre-authorisation & Completion
Check that the cardholder has sufficient available credit to pay for your services without processing the transaction immediately.
Dynamic Currency Conversion
Tap into our growing tourist market and make our foreign visitors feel at home by offering them the option of paying in their own currency.
Offline Mode
Offline mode allows you to transact even when you lose connectivity to the network. Transactions are stored locally on your secure terminal.
Alipay Acceptance
Drive Chinese tourists to your business by accepting their most popular payment method.
Contactless
Increase transaction speed by offering your customers the option of paying with their contactless cards or mobile wallets.
TruRating
TruRating is the only customer feedback solution that ties real-time customer sentiment to spend.
Integrated Eftpos
Connect your EFTPOS terminal with your point of sale system for an intuitive, streamlined payment solution.
Paper Roll Ordering
Ordering your terminal paper rolls directly from your EFTPOS terminal is the fastest, easiest and most cost-effective way to restock your paper roll supply.
